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I would try cleaning it first with a non-residue, non-conductive contact cleaner. DeOxIt is the most widely recommended spray. Here's a good read (with pics!) by someone with a similar problem.

Most pro video editors will let you strip the audio track off once you put the entire movie in the timeline. Once you have removed the original audio track you can add your French version. The first issue will be, how do you know where your new track and movie line up? Do both have sync marks? Are you absolutely certain that both the video and new audio ...

Disassemble the device until you can see the broken part. Look for identifying codes on the part. (If it's like the picture you linked to, you might have to desolder it to look at the underside.) Web search for all combinations of such codes, and try including the keyword "datasheet". (You may have to add or remove hyphens/spaces, or use a prefix of the ...

If you have a multimeter finding out the resistance value of the potentiometer is trivial. Simply hook one lead to the left, or input lug, and another lead to the middle, or sweeper lug. Set your meter to ohms (resistance) and measure it out. I'm guessing it's likely a 10k like @jlebre mentions. Once you know the resistance value for the potentiometer, next ...

Chances are it'll be something like A10k, or A14. That means it's a log pot, 10k resistance, or 1+4(zeros) resistance, or something similar. On older equipment, A will be linear though, and C would be log. Also some pots do say Lin or Log. You would be looking for a single gang, single turn rotary potentiometer. If you live in the uk, and use places like ...

We use EML on our SSL parts. In addition to cleaning contacts, it also lubes the whole mechanism. I use DeOxit mainly to clean faders and then apply the deoxit lube on the fader rail (for instance, your D-Command Penny-Gilles). Never tried DeOxit on knobs before maybe because of the lack of self built lube, and the fact that the spray actually helps the ...

I called the number above, then was told by recording I needed an AVID support code. I pressed "2" and actually talked with a customer support rep, and was told to email my request to "repairs@m-audio.com" BTW is tried several times to get this email address from the M-audio website but was unable to find it.

Get Adobe Premier Pro. Grab the original video with the one language you have to the editing box. Right-click the video and click UNLINK. Now your video and your audio is already unlinked from each other. Click the Audio Box where the Original Audio was and delete it. Now Grab the French movie to another Box of the timeline. Right Click the French Version ...

I may have stumbled on a better way to contact M-Audio, that I will try next week. I can order parts from their repair department. For anyone interested, here is their info: Call 626-633-9055, press 2 at any time to bypass the introduction message, and then press 2 for replacement parts. Mon - Fri, 9am - 5pm, Pacific Time